Billing Guide
Welcome to the WarNodes Billing Guide. This article explains how billing, invoices, payments, renewals, refunds, service suspension, and account management work for all WarNodes services.
This guide applies to all WarNodes products, including Minecraft Hosting, VPS Hosting, Web Hosting, Discord Bot Hosting, and future services.
Invoice Generation
Invoices are generated automatically for every active service based on your selected billing cycle.
Supported billing cycles may include:
Renewal invoices are generated before your service expires, giving you sufficient time to complete payment before the due date.
You can view all invoices by logging into your WarNodes Client Area and navigating to Billing → Invoices.
Each invoice includes:
Invoice Number
Service Name
Billing Cycle
Issue Date
Due Date
Amount Due
Payment Status
Transaction History
Accepted Payment Methods
WarNodes supports multiple secure payment methods to make purchasing and renewing services simple.
Currently supported payment methods include:
Razorpay
UPI
Credit Cards
Debit Cards
Net Banking
Wallets
Cashfree
Cryptocurrency
The available payment options displayed during checkout may vary depending on your location and selected currency.
Payment Security
Your payments are processed through trusted payment gateways.
WarNodes never stores your complete debit or credit card information on its servers.
All transactions are encrypted using secure HTTPS connections to protect your payment information.
Paying an Invoice
To pay an invoice:
Log in to your Client Area.
Open Billing → Invoices.
Select the unpaid invoice.
Choose your preferred payment method.
Complete the payment.
Once payment is successfully confirmed by the payment gateway:
The invoice is automatically marked as Paid.
Your service is activated or renewed automatically.
A transaction record is created.
A payment confirmation email is sent if email notifications are enabled.
Payment Verification
Most payments are verified automatically within a few seconds.
In rare situations involving banking delays or payment gateway maintenance, confirmation may take slightly longer.
If payment has already been deducted but the invoice still appears unpaid, please wait a few minutes before contacting support.
Automatic Renewals
WarNodes sends renewal reminders before your service expires.
If you choose not to renew your service, you may simply leave the invoice unpaid.
Your service will remain active until the end of the paid billing period.
Overdue Invoices
Invoices should be paid before the due date to avoid interruptions.
If an invoice remains unpaid:
After 1 day
While suspended:
Permanent Service Deletion
If a suspended invoice remains unpaid:
After 7 days
The suspended service and all associated data may be permanently deleted from our infrastructure to free server resources.
Once deleted:
Files cannot be recovered.
Backups are not guaranteed.
The service must be ordered again as a new purchase.
For this reason, we strongly recommend renewing your services before the due date.
Refund Policy
Customer satisfaction is important to us.
WarNodes offers a 24-Hour Full Refund Guarantee.
If you are not satisfied with your hosting experience, you may request a full refund within 24 hours of service activation, no questions asked.
Partial Refunds
Development, setup, or custom configuration services require engineering time and creative work.
Because of this, these services are eligible for a 50% partial refund rather than a full refund.
Non-Refundable Situations
Refund requests will not be approved under the following circumstances:
Chargebacks
Fraudulent payments
Abuse of our refund policy
Violation of the Terms of Service
Illegal activities
Services that fall outside the refund eligibility period
Refund Processing
Once approved, refunds are sent back to the original payment method.
Processing typically takes 7–10 business days, depending on your payment provider or bank.
Failed Payments
Payments may occasionally fail because of:
Insufficient balance
Bank rejection
UPI timeout
Payment gateway timeout
Network interruption
Card restrictions
If your payment fails:
Retry after a few minutes.
Use another payment method if available.
Contact support if the issue continues.
Duplicate Payments
If an invoice is accidentally paid more than once, please contact our Billing Team with:
Invoice Number
Transaction ID
Payment Screenshot
After verification, the duplicate payment will either be refunded or added as account credit where applicable.
Account Credits
Approved credits can be used toward future invoices.
If your account contains available credit, it may automatically reduce the amount due on your next invoice before another payment method is required.
Chargebacks
Opening a payment dispute or chargeback without first contacting WarNodes Support is considered a violation of our billing policy.
Chargebacks may result in:
If you experience any billing issues, please contact us first so we can resolve the problem quickly.
Service Level Agreement (SLA)
WarNodes is committed to providing 99.9% network uptime.
If a service outage caused by our infrastructure lasts 36 consecutive hours or longer, eligible customers automatically receive one free month of service credit, subject to our Service Level Agreement.
Need Billing Assistance?
If you require assistance with payments, invoices, refunds, or renewals, please create a Billing Support Ticket through the WarNodes Client Area.
When contacting support, include:
Providing complete information helps our Billing Team resolve your request much faster.